Terms of Service

TryZeus — RescueDunning

Version 2.0 — October 9, 2026

These Terms of Service ("Terms") are a legal agreement between you (the "Customer," "you," or "your") and TRYZEUS LLC, a California limited liability company ("TryZeus," "we," "us," or "our"), governing your use of the TryZeus website at rescuedunning.group and the RescueDunning service (together, the "Service").

By creating an account, connecting your Stripe account, or using the Service in any way, you agree to these Terms. If you do not agree, do not use the Service.

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1. What the Service Does

RescueDunning is a "dunning-lite" tool for Stripe-based micro-SaaS businesses. It connects to your Stripe account via Stripe Connect OAuth and sends payment-recovery emails on your behalf — including pre-dunning card-expiry alerts and failed-payment email sequences (e.g., Day 1, Day 3, and Day 7) — to your customers ("End Customers").

You remain the merchant of record at all times. TryZeus does not process your End Customers' payments, does not charge your End Customers, and does not enter into any direct relationship with your End Customers.

2. Eligibility and Accounts

• You must be at least 18 years old and authorized to act on behalf of the business that is the Customer.
• You are responsible for keeping your account credentials confidential and for all activity under your account.
• You may not share one subscription across multiple unrelated businesses.

3. Subscription Plans and Billing

RescueDunning is offered on a subscription basis:

• Annual billing is offered at 10× the monthly rate (two months free).
• Billing method: We bill through Stripe on a recurring subscription basis. By subscribing, you authorize us (via Stripe) to charge your payment method automatically at each billing cycle until you cancel.
• Failed payments: If a charge fails, Stripe will retry according to its retry schedule and we will notify you. If payment is not cured within 14 days of the due date, we may suspend or terminate your access to the Service.
• Suspension for non-payment: We will give you reasonable notice before suspending. During a suspension, email sequences will pause; no data will be deleted solely because of a billing suspension for at least 30 days.
• Refunds: Refunds are handled solely under our Refund Policy, which is incorporated into these Terms by reference.
• Price changes: We may change plan prices with at least 30 days' notice before your next renewal. Continuing the Service after the notice period constitutes acceptance.

4. Dunning-Specific Terms

These clauses apply specifically to RescueDunning's email-recovery function:

• No guaranteed results. TryZeus does not guarantee that any failed payment will be recovered, that any email will be opened or acted upon, or that the Service will increase your revenue by any amount. Recovery outcomes depend on your customers, your pricing, your product, and many factors outside our control.
• Email deliverability. We make commercially reasonable efforts to send emails reliably, but we cannot guarantee delivery. Emails may be blocked by spam filters, firewalls, bounce handling, mailbox quotas, or recipient-side rules. TryZeus is not responsible for undelivered, delayed, or misdirected emails.
• Your representations on consent and compliance. You represent and warrant that:
• You have lawful consent (or another lawful basis) to send transactional payment-recovery emails to each of your End Customers you enroll in the Service;
• Your emails and use of the Service will comply with all applicable laws, including the U.S. CAN-SPAM Act, the EU General Data Protection Regulation (GDPR) where applicable, the Telephone Consumer Protection Act (TCPA) where applicable, and any other applicable email, marketing, or consumer-protection laws;
• You will provide a working unsubscribe/opt-out mechanism and honor opt-out requests as required by law;
• You will not use the Service to send unsolicited marketing emails or any content that is unlawful, fraudulent, or misleading.
• Limited license to process your data. You grant TryZeus a limited, non-exclusive, worldwide license to access, use, and process your Stripe data and your End Customers' contact information solely to provide and improve the Service (for example, to detect failed payments and send recovery emails). This license ends when your account is closed and data is deleted, subject to our retention practices in the Privacy Policy.
• Branding and reminder settings. You configure the available branding settings. Email copy and timing use the Service's fixed templates and schedules; recipients are selected from your connected billing records. You are responsible for the content of emails sent through the Service.

5. Acceptable Use Policy

You agree not to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose;
• Send spam, unsolicited bulk email, phishing content, or emails with forged headers;
• Attempt to gain unauthorized access to the Service, its systems, or other users' accounts;
• Reverse-engineer, decompile, or attempt to extract the Service's source code, except where such restriction is prohibited by law;
• Interfere with or disrupt the Service's operation, or use it to transmit malware;
• Misrepresent the Service as your own product or remove TryZeus attribution where the plan requires it;
• Exceed your plan's tracked-subscriber limits in an attempt to avoid paying for the correct tier (we may, with notice, move you to the correct plan and bill the difference).

We may suspend or terminate accounts that violate this policy.

6. Intellectual Property

• TryZeus owns the Service. All rights, title, and interest in the Service — including software, designs, text, logos, and documentation — belong to TryZeus or its licensors. Nothing in these Terms transfers any ownership to you. Your subscription gives you a limited, revocable, non-transferable right to use the Service during your subscription term.
• You own your data. You retain all rights to your business data, your Stripe data, and your End Customers' information. TryZeus claims no ownership over it.
• Feedback. If you provide suggestions or feedback, we may use them without obligation or compensation.

7. Third-Party Services

The Service integrates with third-party services, including Stripe (via Stripe Connect for dunning data, and Stripe Billing for subscriptions), Firebase / Google Cloud (hosting), and an email delivery provider. Your use of those services is subject to their own terms and policies. TryZeus is not responsible for outages, changes, or data practices of third-party providers.

Connecting your Stripe account authorizes TryZeus to access only the Stripe data needed to provide dunning (customers, subscriptions, invoices, and payment-method metadata) — see the Privacy Policy.

8. Disclaimers — No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

To the maximum extent permitted by law, TryZeus disclaims all liability for decisions you make in reliance on the Service's outputs (such as reported recovery rates).

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRYZEUS, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.

TRYZEUS'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO TRYZEUS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages; in those jurisdictions, these limitations apply to the fullest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless TryZeus and its members, managers, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service or violation of these Terms;
• The content of emails sent through the Service on your behalf;
• Any claim by one of your End Customers relating to emails sent through the Service;
• Your violation of any law (including CAN-SPAM, GDPR, or TCPA) or any third-party right.

11. Term and Termination

• Term. These Terms take effect when you first use the Service and continue for the duration of your subscription, renewing automatically according to your billing cycle unless cancelled.
• Cancellation by you. You may cancel at any time; cancellation stops future charges. See the Refund Policy for refund terms.
• Termination by us. We may suspend or terminate your account for violation of these Terms (including the Acceptable Use Policy), non-payment, or if we discontinue the Service, with reasonable notice where practicable.
• Effect of termination. On termination, your access ends. You may request export or deletion of your data within 30 days; after that, data is handled per our Privacy Policy retention practices.

12. Dispute Resolution — Binding Arbitration and Class-Action Waiver

Please read this section carefully. It affects your legal rights.

• Informal resolution first. Before filing any claim, you agree to contact us at support@rescuedunning.group and give us 30 days to try to resolve the dispute informally.
• Binding arbitration. If the dispute is not resolved informally, any dispute arising from or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider (such as JAMS or the American Arbitration Association), under its applicable rules. The arbitration will take place in San Mateo County, California, unless both parties agree otherwise.
• Class-action waiver. YOU AND TRYZEUS AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over any class proceeding.
• Exceptions. Either party may seek individual relief in small-claims court, or seek injunctive or equitable relief in court for intellectual-property or data-security matters.
• Opt-out. You may opt out of this arbitration agreement by emailing support@rescuedunning.group within 30 days of first accepting these Terms, stating your name and your intent to opt out.

If any part of this section is found unenforceable, the remaining parts remain in effect, and any unenforceable portion will be replaced to the minimum extent needed to make it enforceable.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to the arbitration agreement above, any court proceedings will be brought exclusively in the state or federal courts located in San Mateo County, California, and you consent to their jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. We will post the updated version at rescuedunning.group/terms with a new version number and date, and for material changes we will provide at least 30 days' notice (for example, by email or in-app notice) before they take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the changes, you may cancel your subscription.

15. General

• Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and TryZeus regarding the Service.
• Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. We may send notices to the email address on your account. You may send notices to support@rescuedunning.group.
• Contact. TRYZEUS LLC · support@rescuedunning.group